Convert more leads
with live chat and AI
7 Day Free Trial ⋅ Risk Free
what we chat about
The Chat Agency serves businesses with Outsourced Digital Engagement Services by transforming your online communication channels through Live Chat. We learn the essence of your brand, products and services. Then, we deploy passionate agents to your website and increase lead generation.
Ever had a great customer service experience that stood out?
That’s us, all the time, every time.
subscriptions
Our dedicated customer engagement agents start from as little as $3 per hour.
FULL TIME
$6.60
Per hour
- 40 hrs/week
- 20s Response
- Unlimited Chats
- Free Software
- Free Setup
- Unlimited FAQ
- 24x7 Support
- Dedicated Agents
- No Lock-in Contract
Double SHIFT
$4.50
Per hour
- 80 hrs/week
- 20s Response
- Unlimited Chats
- Free Software
- Free Setup
- Unlimited FAQ
- 24x7 Support
- Dedicated Agents
- No Lock-in Contract
week DAYS & Weekends
$4.00
Per hour
- 112 hrs/week
- 20s Response
- Unlimited Chats
- Free Software
- Free Setup
- Unlimited FAQ
- 24x7 Support
- Dedicated Agents
- No Lock-in Contract
24/7 365
$3.00
Per hour
- 24 hours
- 20s Response
- Unlimited Chats
- Free Software
- Free Setup
- Unlimited FAQ
- 24x7 Support
- Dedicated Agents
- No Lock-in Contract
Not just all talk
Why should you engage with your site visitors through live chat?
Customer engagement is the key. You wouldn’t let a customer into a store or a business without having anyone there to answer their questions right? Which is exactly why you need a live chat service.
Here are some more reasons:
why you let us do the talking
Our services
In a world where everything is increasingly on demand 24/7
customers expect to be able to engage with your business at all times.
Happy customers generate more revenue, it’s that simple!
Just $3 / hour
Pay as little as $3 per hour for agents that are certified customer service agents
Dedicated Agents
We're the only company that can guarantee dedicated agents to your website instead of a shared agent model
Better Leads
Amazing customer service and increased lead generation - Resulting in better ROI
24 Hours
Never miss out an opportunity again - We're open for you all day, every day!
Build Trust
Did you know that you Win or Lose your site visitors trust in just 2.8 seconds - Let's win it together!
CRM Integration
You have access to real time chat logs and data - Giving you complete transparency
let's talk to each other
SHOPPING CARTS, MESSAGING & TICKETING
Our chat solutions integrate directly with most apps, ticketing systems and e-commerce platforms such as Apple Business Chat, Viber, Telegram, Zendesk, Shopify, Magento, Woocommerce, Mailchimp, eBay, Facebook, Twitter, Instagram, Messenger and even add our Chat API to your app.
Our live chat agents are certified by the same industry leading CX courses trusted by some of the world’s biggest brands. So you know that you’re in good company.
Fully Dedicated Agents
We're dedicated
- You won't need to share from a pool of thousands of agents, which result in poor customer service.
- Have your own dedicated team that understands your business.
We're different
- We know it costs us a lot more to have dedicated staff. but the difference it makes to our clients and their customers is priceless
- Don't pay $5 - $10,000 p/ month for dedicated resources.
Free Trial in 4 Easy Steps
Learning
A community manager learns about your brand and business, so that we can capture the essence of your industry, products, services and what's important to your customers
Building
From the onboarding process, we build a knowledge base that's unique to the questions and types of enquiries your customers will be asking us
Training
Our team of certified agents receive in depth training on everything about your business and knowledge base, so that they're familiar with your customers from day one
Go Live!
Now we're ready to start chatting with your website visitors, and transforming your customer experience