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what we chat about
The Chat Agency serves businesses with Outsourced Digital Engagement Services by transforming your online communication channels through Live Chat. We learn the essence of your brand, products and services. Then, we deploy passionate agents to your website and increase lead generation.
Ever had a great customer service experience that stood out?
That’s us, all the time, every time.
Our dedicated customer engagement agents start from as little as $3 per hour.
week DAYS & Weekends
Not just all talk
Why should you engage with your site visitors through live chat?
Customer engagement is the key. You wouldn’t let a customer into a store or a business without having anyone there to answer their questions right? Which is exactly why you need a live chat service.
Here are some more reasons:
why you let us do the talking
In a world where everything is increasingly on demand 24/7
customers expect to be able to engage with your business at all times.
Happy customers generate more revenue, it’s that simple!
let's talk to each other
SHOPPING CARTS, MESSAGING & TICKETING
Our chat solutions integrate directly with most apps, ticketing systems and e-commerce platforms such as Apple Business Chat, Viber, Telegram, Zendesk, Shopify, Magento, Woocommerce, Mailchimp, eBay, Facebook, Twitter, Instagram, Messenger and even add our Chat API to your app.
Our live chat agents are certified by the same industry leading CX courses trusted by some of the world’s biggest brands. So you know that you’re in good company.